Domestic / Ward Assistant

 

Domestic services

Domestic services staff make sure hospitals are clean, comfortable places and prepare and serve food for patients and staff.

Food and catering

Food is an important part of patient care. Patients who stay in hospital are happier with hot delicious food and get better if fed well. Food can be part of the treatment, too, for patients on special diets. So food has to be nutritious, inviting and served on time. Hospital staff need to eat as well, so many hospitals have a staff restaurant. Some also have a café where visitors can get hot drinks and snacks.

Roles include:

• catering manager
• chef and cook

Keeping things clean

It’s also important that hospitals and clinics are kept clean. This makes them welcoming places for patients to be treated and stops infection spreading. You could work in :

• domestic services
• linen services
• housekeeping

Hospitals rely on domestic services round the clock so working in domestic services means working shifts. Early starts in particular are needed so that breakfasts are ready on time and offices and corridors are cleaned ready for the day’s work.

Ward Assistant

Job Introduction

We currently have an opportunity for a Ward Assistant working within a patient environment. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company which can offer unrivalled opportunities for career progression.  

Role Responsibility

As a Ward Assistant you will be responsible for :

- Working with the ward team to develop and maintain the patient environment.
 

- Providing high quality helpful and courteous beverage and meal service to meet the needs of the patients.

Duties will include, but are not limited to:

- To assist in the preparation of all patient food services.

- To ensure that all food is prepared in a safe and hygienic manner at all times.

- Distribution of menu folders to patients. Service of food to patients at designated times.

- Collect, wash, refill and distribute patient water jugs and glasses. - Checking the temperature of food and recording prior to service to patients. - Conduct meal service by attractive presentation.

- Monitor and report wastage levels of patient meals, ensure ward issuesare maintained at agreed levels and ensure stock control and rotation procedures are maintained.

- Prepare and serve a range of snacks to patients between meals or on an adhoc basis.

- Collection, washing and storage of all crockery and cutlery items at ward   level.

- Maintain ward kitchens and equipment in a clean and hygienic manner.

- Checking and recording fridge temperatures.

- Clean and maintain kitchen, kitchen cupboards, fixtures and appliances.

 

The Ideal Candidate

The successful candidate for this role will have:

• ✔️ Knowledge of routine light cleaning
• ✔️ Knowledge of food handling procedures
• ✔️ Ability to communicate with staff, employees and customers
• ✔️ Ability to accept and prioritise instructions
• ✔️ Ability to work as part of a team
• ✔️ Ability to adhere to standards and procedures
• ✔️ Flexible approach to working hours
• ✔️ Friendly approach
•  ✔️ Basic numeracy and literacy

 

Barista Job Description

Barista Job Description

What are the main duties of a Barista?

A Barista takes on a range of roles including:

• Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
• Cleaning and sanitising work areas, utensils and equipment
• Cleaning service and seating areas
• Describing menu items and suggesting products to customers
• Servicing customers and taking orders
• Ordering, receiving and distributing stock supplies
• Receiving and processing customer payments

To land a job as ­­­­­a Barista you will need to show some previous experience in a retail or hospitality role such as waiter/waitressing, front of house, coffee shop or café experience.

• Alongside some of these more general skill, good Baristas should possess:
• Great communication skills
• A happy, friendly personality
• Customer service skills and knowledge
• High level of attention-to-detail
• Good level of literacy and numeracy
• Enthusiasm to develop your skills and knowledge
• Adaptable to change and willing to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work
• Positive and approachable manner
• Team player qualities

 

Cleaner Job Description

What are the main duties of a Cleaner?

A Cleaners role can vary depending on their working environment but in general their duties will include:

• Clean, stock and supply designated facility areas
• Dusting, sweeping, vacuuming, mopping
• Carry out deep cleaning and detailed cleaning tasks
• Notify management of deficiencies or repairs required
• Stock and maintain supply rooms

To land a job as ­­­­­a Cleaner you do not need any specific qualifications or experience but some of the general skills that a good Cleaner should possess are:

• Good interpersonal and communication skills
• Physical abilities
• Good numeracy and literacy
• High level of attention-to-detail
• Good organisational abilities
• Enthusiasm to develop your skills and knowledge
• Adaptability to change and willingness to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work
• Positive and approachable manner
• Team player qualities

If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a great career as a Cleaner, especially in a specialised setting such as a hospital or a school where diligence, attention to detail and the ability to work under strict guidelines are extremely important. The knowledge you will develop in the areas of contamination prevention and the safeguarding of vulnerable people will be invaluable for future employment opportunities.

Finding the right balance between your work and your lifestyle is important, with a cleaning job you will often find that your shifts include days, evenings and weekends. Shift patterns can work extremely well for those who have home and family commitments providing a career that enables you to maintain a healthy work-life balance.